Superb Company Our Supreme Hybrid Chair was delivered today. We absolutely love it. Thank you May Masako Kam for your professionalism and knowledge of the chair. She gave us such information about what the chair does, and a full demonstration prior to us purchasing. The delivery process was just as smooth, Thank you Chris B. and Christopher C. for your speedy setup, knowledge and back muscle. They maneuvered or tight stairs and demonstrated the chair one more time. What a great job the by all.

Terrell Dozier from Georgia delivered… Terrell Dozier from Georgia delivered our new massage chair today. He was very polite and told me everything about it and showed me how to use the chair. He was very prompt. We first saw the chair at the southern christmas show in Charlotte, my husband sat in it and really enjoyed the massage. The chair will relieve his every day aches as the job he does is all about heavy lifting. Thankyou

Daiwa chair poor quality fabric. We bought our Daiwa Massage chair about 4 years ago. While we love the massage part, different programs and all, the leather material is junk. It is flashing all over our carpet, and there is no way to repair it or even get it down to a no shred state. We are ready to tras it because it looks so bad, even though it’s in perfect working order. Why would you use such inferior material in a product that is meant to last many years?!!!

Excellent product, excellent company This company was extremely easy to work with. The delivery men were exceptionally polite & did a fantastic job assembling & placing our chair in the room. Very professional! The chair itself is wonderful -- well constructed, comfortable, beautiful. The bluetooth capability, speakers, USB port, & phone charger are all really great additions. I only have one less than 5-star comment & that is that the massage doesn't do the upper back & neck well. I'm not sure if I am not doing something correctly or if it is just the chair. Fixing this issue would make it perfect! Changing my rating to 5 stars as I just needed more experience in utilizing the settings correctly 🥴

I am very pleased I was very pleased with the recent Daiwa delivery of my massage chair. The delivery team was professional, personable, and skilled. They arrived exactly as scheduled and efficiently brought the chair into the tight basement of my home. I was particularly impressed by their extensive knowledge of the chair's functions. They patiently explained everything to me in detail, ensuring I understood how to use all the features. Their willingness to answer my questions was greatly appreciated. The professionalism and knowledge of the delivery guys made the process smooth and enjoyable. As for the chair, I've only had it one day but so far it appears to do all that I expected it to do. I would highly recommend Daiwa to anyone considering purchasing a massage chair. I hope this feedback is helpful!