Sales person at Christmas Show was very… Sales person at Christmas Show was very helpful, informative without being overly aggressive and forcing the product on us. The delivery men were above professional, knowledgeable about the chair, patient and friendly. Could not have asked for better service. My husband has severe arthritis and has enjoyed the chair so much - says it helps very much with his pain level and he can tell a major difference when he uses it. Likes that he can control where he needs the most relief each time he uses it and can change the controls when needed. Has exceeded our expectations.

Not sure how we lived without this! We have had our chair for about 2 weeks now and it has been used just about every day by each of us. The professionalism of the company from the salesperson, Michael, to the delivery by Christopher and Genesis was top notch. We love the ease of use and all of the different options available to choose such as focus on different areas of the body, heat, stretching, massage,etc. So happy that we made this purchase!

Daiwa chair poor quality fabric. We bought our Daiwa Massage chair about 4 years ago. While we love the massage part, different programs and all, the leather material is junk. It is flashing all over our carpet, and there is no way to repair it or even get it down to a no shred state. We are ready to tras it because it looks so bad, even though it’s in perfect working order. Why would you use such inferior material in a product that is meant to last many years?!!!

For some reason the roller assembly on… For some reason the roller assembly on my 9150 massage chair stopped moving and I called Daiwa Massage Chair in L.A. and was put in contact with Jaime in service. He helped me diagnose and do some tests on the chair and we determined that the motor was bad. He sent me not only a new motor, but also videos on how to do the repair myself since I was not in the L.A. area. Thank you Jaime

No more chiropractors! Best chair EVER! I first tried the Daisy Supreme Hybrid massage chair while on vacation in Hawaii. Having looked and tried other brands, I instantly knew this was the perfect chair for my family. We just received our chair. Josue was not only the friendliest delivery person, he was also amazing in carefully getting our chair delivered and set-up in our home. He took the time to review the control panel, demonstrated the preselected auto and manual settings and pointed out the additional features on the chair. This is the best piece of furniture in our home. We use it almost everyday to relieve muscle pain and stress from work. I would highly recommend this chair!