Caroline went above and beyond to help… Caroline went above and beyond to help me and was an absolute joy. This was one of the best customer experiences I jave had with a company and it made me a more committed buyer.

Carolina Stone is hands down the best… Carolina Stone is hands down the best customer service rep that I have ever had the pleasure of speaking with!! I had run into an issue where I didn't get the full deal for the Black Friday promo and I was super nervous to talk to customer service to see if I could get it fixed. Not only was she super accommodating, she had the best attitude and I felt I could talk to her for hours! I understand it can be such a busy time fo the year in which it would be understandable that service reps might be getting burnt out but NOT Carolina! She's truly a gem and I have such trust in Xpole even more so now that they take the time to hire amazing customer relation reps!

Quick and supportive I had an issue with my final receipt because I was charged for shipping when it supposed to free . Since this is my first experience with Xpole, I was really worried about their customer service due to previous reviews. However, Carolina Stone was amazing and kind. She fixed my issue and also helped me exchange my pole that suits my needs better. Thank you for helping me!

Safe, reliable products and fantastic customer service!! X-Pole USA NEVER uses plastic parts like some competitors. You are getting a well engineered product made from quality materials and safety in mind. With sizes and finishes to fit ANY pole dancer's needs and preferences, you will find the perfect pole at X-Pole USA.

Great Reputation and they have KLARNA! Roxanne was super helpful in answering my questions for the best pole finish for my concerns with living in a very humid climate. I just placed my order and I’m so excited! I did not do much research in poles before buying a cheap off brand one, and boy have I regretted it. I was able to use Klarna in order to make payments and I’m so thankful X-Pole USA has them as an option. I CANNOT wait for my new pole to arrive and once again, HUGE “thank you!” to Roxanne for being so knowledgeable and helpful. And THANK YOU X-Pole for making such good quality poles that every user raves about.