RISHA
USThe customer service was excellent The customer service was excellent. I called about a problem with my order and she PLEASANTLY resolved it and applied a coupon.
Steven
USHighly recommend Cymbiotika Highly recommend Cymbiotika! Great products, great service, great people, and great message! Live with intention. 10/10 Thanks Anna for helping resolve my small issue! 10/10🙏🏼
Tina De Candido
CAGreat Customer Service Carly was a great help in guiding proper product use. So friendly and kind.
Courtney
USsend reminders for subscriptions send reminders for subscriptions. it's incredibly unfortunate that it takes getting frustrated with the third chat rep to get something corrected. And then being directed back and forth between me needing to make account changes or contact support to make changes. Horrible set up and not worth the hassell. Especially at this price point.
L.P.
USCustomer Service Response I reached out to customer service asking for help regarding a gift offer/subscription issue. I placed an order and reactivated a subscription. About 45 minutes later, I received a text wherein I could receive a free topical magnesium – if I reactivated a subscription. I reached out to see if they could somehow get this in with the one I has just reactivated. My 2 orders had already been shipped out by the time customer service got back to me, but they were able to get the issue corrected/item added on to my next subscription delivery. Not only that, they went above & beyond by gifting me an additional discount my next delivery, which really meant the world to me. I appreciated the kind words, readiness to correct the issue, and willingness to go one step further to make a customer feel supported & appreciated. Jonathan assisted me & did a fantastic job! My email was addresses in a timely manner and I am so grateful for the additional discount. Thanks Cymbiotika!!!