The only experienced watermaker company As usual great advice to tech questions and clear commercial info (client for 4 years now) I could have rated 5 stars. But some « delay » in the emails. Nothing dramatic, but when you are in an emergency situation, you get stressed waiting for a critical advice. I still advise any boater i cross to shop with you for both the good products and great service you get.

Customer services leaves much to be desired. Customer services leaves much to be desired. I’ve called twice, both times I received a very short response. Today I texted with a question and this is the response I received verbatim: “What you're missing is that you haven't read the manual, I'm really not here to read it for you.” BTW, I’ve read the manual, looks great and has great information for installation, but has minimal info for operating the equipment and none for the info I needed. Life is too short to deal with arrogant vendors like this.

Great service for a change Wally explained everything but then he sent the install manual, which was a big help. It has all the specs and dimensions that made ordering with the knowledge that it would actually fit. Water maker arrived in 5 days!!!

Customer service is just outstanding Customer service is just outstanding. I mean, above and beyond. Seawater Pro does a good job of navigating the cost/benefit discussion on water makers. Are there cheaper ways to build a water maker? Sure. But there are some places that you just don't want to cut corners to save a buck or two. In our case, we did additional upgrades on our own. But all in all, a great solution. And again, fantastic support.

The shipment was packaged together and… The shipment was packaged together and shipped very quickly. I had emailed a few questions before purchase and received a call back within 30 minutes to have a chat. Answered all my questions, and was nice to talk to a real person who knows the product to get answers, and very much appreciated the response time