Customer service is just outstanding Customer service is just outstanding. I mean, above and beyond. Seawater Pro does a good job of navigating the cost/benefit discussion on water makers. Are there cheaper ways to build a water maker? Sure. But there are some places that you just don't want to cut corners to save a buck or two. In our case, we did additional upgrades on our own. But all in all, a great solution. And again, fantastic support.

Outstanding Service/Above and beyond I would have given a lower rating but the service was absolutely outstanding. I had a couple of early problems with the portable unit I purchased and Mike took care of them right away. The unit is working very well and I’m now happily cruising the Bahamas and not worried about where to get water.

The price was good The price was good, the components arrived in good condition and appears to be good quality. However I had to reach out several times with questions and was hoping to speak with someone and that never happen, but I did receive a email with a YouTube video that didn't quite answer my question. I ended up calling my battery company who sold me my batteries 3 years ago and they got right back to me and cleared up my concerns. Either way this company sells a good quality product for a fair price and we are looking forward to getting out new unit installed.

My boost pump went on the fritz My boost pump went on the fritz after about 15 months, I ordered another one off their website, but also asked mike if it was under warranty. He said yes, and credited my card the full amount of the order, GREAT WORK, seawater pro, I am glad I chose you as my water maker.

Customer services leaves much to be desired. Customer services leaves much to be desired. I’ve called twice, both times I received a very short response. Today I texted with a question and this is the response I received verbatim: “What you're missing is that you haven't read the manual, I'm really not here to read it for you.” BTW, I’ve read the manual, looks great and has great information for installation, but has minimal info for operating the equipment and none for the info I needed. Life is too short to deal with arrogant vendors like this.