MikyD
GBAlex responded really quickly and is… Alex responded really quickly and is shipping out a cntrlr69Pro to replace the cntrlr69 that came with the pro T4 fan. Couldn't ask for quicker or nicer service. Didn't have to argue or anything. Trust me, thats rare these days. Thanks Alex & crew.
Jennifer Ohlinger
GBI ordered AC INFINITY PRODUCTS after… I ordered AC INFINITY PRODUCTS after reading reviews for months. I still haven't received my order a month later. I'm afraid to complete my set up with the humidifier as it has already been a too lengthy process and I've unfortunately lost time and money thus far... I hope once the remaing items purchased make its way to my door, I'll be able to get this working efficiently & effectively. Poor communication and unpredictable shipping.... still not showing an eta!
Gerard Shin
GBThe best customer service in the game The best customer service in the game. I will continue to be a loyal customer for many years to come. And these new fans are amazing.
peter macdonald
CAI reached out to AC Infinity about my 6… I reached out to AC Infinity about my 6 oscillating fan that it was making a lot of noise oscillating and i was on a tight budget due to im on disability and with prove of purchase they replaced it with the second generation fan...... which is an upgrade so if anyone is looking for an oscillating fan this second generation is amazing.... top quality. AC Infinity was quick to respond and they paid for the shipping and sent it out to me super fast.... i really wasn't expecting them to replace the fan i was more expression my disappointment with the fan i purchased because up to this point the oscillating fans have been crap.... but finally a company has made i product that will last and is top quality.... i believe AC Infinity believes in making there customers happy and they have integrity and class....... i totally recommend AC Infinity if you are looking at any of there products and you will be satisfied.... great company and Thanks again AC Infinity mad respect 🙏 for your business model 👏
wade pytka
GBCustomer service Everything was done smoothly with the warranty process. AC Infinity great products and service