I've purchased 3 rise gardens and a ton… I've purchased 3 rise gardens and a ton of seed pods within a two week period. Other than the gardens themselves being a bit pricy, I am very pleased with the overall experience. Everything shipped faster than anticipated. Everything works as expected. Some of the documentation has minor grammatical errors which can cause confusion for a newbie gardener like myself but I am thankful that they include documents with tips and guidance. I've personally worked for many start-ups and I am really surprised by the level of detail wether it's user guides, barcodes for easy setup or the graphics which are unique to each set of seeds/pods. So far I really like RG as a brand. From an NPS perspective I would definitely be a promoter (so far)

Great company = happy customers! Ordering product is straightforward and easy on the website. Customer service is always quick to respond and helpful. The garden works phenomenally well and has already given me plenty of fresh herbs, fruits, and lettuce. I suppose my only criticism would be that product from the same order often ships seperately and arrives seperately, but I do understand why that's sometimes necessary. There are also fairly frequent out of stocks on the website. But in general, I am very happy being a Rise customer. My garden brings me a lot of joy.

We bought this first to provide light… We bought this first to provide light in our combined living room/dining room which has no over head lights with added benefit of some plants. It is better than we anticipated. The timer turns it on before we come downstairs to a light filled space with greenery. This has become the answer to garden withdraw I am experiencing in the Colorado cold. No depression that my garden is gone. I get to play with plants and grow food all year long.

Easy ordering from phone The app on my phone to order was easy to use. A wide variety of products available. I purchased seedlings of salad, tomato and pepper. Check out was easy process and first class delivery would happen in 2 -3 days. The whole process completed in 7 minutes- loved the online shopping experience- added bonus 15% Black Friday sale!

Your website is very difficult to use! Your website is very difficult to use and navigate. I was unable to edit my order on a phone or iPad. When I finally tried with my laptop, it was sheer luck that I was able to figure it out on the third try. There is nothing more frustrating than clicking on the “EDIT”button, and nothing happens. Furthermore, for this and other reasons, I am considering cancelling my membership, but there seems to be no way to do so.