Defective My wife purchased the Personal Garden for me for Christmas. The serial number you are supposed to scan to connect your garden to the app says "invalid" when I attempt to do so. I contacted Rise and they said "yes we know this is an issue for some gardens. Just use it without the app because there isn't much difference." The main reason for purchasing is the interface with the app. Horrible customer service. I would not recommend anyone purchasing from Rise.

I've purchased two full-sized gardens… I've purchased two full-sized gardens from Rise (one in early 2020 and the second later in the year), as well as various supplies and products. Whenever I've had an issue with anything, be it a garden or order, they've been very communicative and helpful. Rise genuinely cares about their products and company, and I appreciate it!

Totally happy! Quick delivery, notifications every step of the way. Product was packed beautifully, easy set up. Definitely worth it! So excited to further our self sustainability.

I really like the live chat with an… I really like the live chat with an expert. And when he told me I needed a new pump etc. he went ahead and filled out the order instead of me trying to figure it out.

Awful experience Awful experience, very similar to what I read below. Paid for 3 tier garden, only 2 boxes showed up. They were initially very responsive over customer service, but have since stopped responding. They were supposed to ship a replacement box, but have not and stopped responding. Will be purchasing from another company