Great company = happy customers! Ordering product is straightforward and easy on the website. Customer service is always quick to respond and helpful. The garden works phenomenally well and has already given me plenty of fresh herbs, fruits, and lettuce. I suppose my only criticism would be that product from the same order often ships seperately and arrives seperately, but I do understand why that's sometimes necessary. There are also fairly frequent out of stocks on the website. But in general, I am very happy being a Rise customer. My garden brings me a lot of joy.

Awful experience Awful experience, very similar to what I read below. Paid for 3 tier garden, only 2 boxes showed up. They were initially very responsive over customer service, but have since stopped responding. They were supposed to ship a replacement box, but have not and stopped responding. Will be purchasing from another company

Hope it really works and is Easy to use The positive: I am looking forward to getting my grow garden as I’ve been wanting to try this type of item. The Negative: I think that company could do a much better job at describing the whole process from receiving the package to planting and growing. Still too many unknowns for me to feel comfortable that I just spent $300 well.

Rise Gardens support made me feel so confident in my purchase! I had so many questions before I finally decided to order my Rise Garden and Kayelyn was so kind to answer each of them quickly and in-depth. It made me feel incredibly confident that even if there are hiccups in my hydroponic journey, their support team will be there to help me along the way. I can't wait to set it up and start growing! I'll try to post updates on YouTube and social to help anyone else who is choosing between different systems and starting indoor gardening for the first time.

Easy ordering from phone The app on my phone to order was easy to use. A wide variety of products available. I purchased seedlings of salad, tomato and pepper. Check out was easy process and first class delivery would happen in 2 -3 days. The whole process completed in 7 minutes- loved the online shopping experience- added bonus 15% Black Friday sale!