Aubrey at Thunder Laser USA Aubrey at Thunder Laser USA. She is awesome Helped me get the accessories I needed for my new Bolt laser. Everyone I dealt with at Thunder was amazing,, from the Sales team to Aubrey in admin. Thank you so much for a customer friendly experience. The Thunder Bolt Laser we purchased has been amazing, well built and have had no issues at all. This is definitely the right machine for our growing business. We may need to add another.

Greatest customer support ever Greatest customer support ever. I was not expecting a reply on a Saturday when they are typically closed but they were able to quickly address my concern! Thank you so much!

Quick Support Response I had an issue with my Bolt and created a support ticket late in the day. They were able to respond the same day and replaced a faulty part at no cost.

Aubrey made it easy!! Purchasing an item like the Thunder Nova is a big decision. I contacted Thunder Laser to ask questions and met their customer service representative Aubrey Gilbreath. I cannot speak highly enough about Mrs. Gilbreath. She made the process so easy. I was completely surprised on how good their customer service is. Mrs. Gilbreath walked me through the process and was available for every question I had. At the end, there was no doubt I was making the right decision. I highly recommend asking for Mrs. Aubrey Gilbreath When contacting this company.

Great team!!! Grant and the whole Thunder team were great at the ISA Expo in Orlando. They answered all of our questions and more. Grant took the time to not only walk me through the machine, but also my husband when I brought him to the Expo to see the laser. The team was friendly and very attentive to everyone I saw walk into the booth. They talked with everyone I saw and I can say not every vendor did that.