Aubrey at Thunder Laser USA Aubrey at Thunder Laser USA. She is awesome Helped me get the accessories I needed for my new Bolt laser. Everyone I dealt with at Thunder was amazing,, from the Sales team to Aubrey in admin. Thank you so much for a customer friendly experience. The Thunder Bolt Laser we purchased has been amazing, well built and have had no issues at all. This is definitely the right machine for our growing business. We may need to add another.

Our laser cutter was down, Thunder Laser USA helped! Thunder Laser USA is responsive, fair, and extremely helpful. The company i work for was having problems with our laser cutter. Brian B. was incredibly helpful in diagnosing the problem. I then bought a part but ran into a problem on my end with shipping. Despite that Aubrey G. went above and beyond to make sure we could get our Laser Cutter back up and running quickly. Highly recommend them, they definitely earned 5 stars.

Great sales rep and easy process. Im what you call an indecisive person. Going back and forth on products and determining what would be best for me at the moment. My sales rep Rhonda was super patient and made sure to answer any and all my questions. She guided me through the process and made sure to check up on me. Quick response, friendly support, and easy process. Never felt pressured.

Thunder Bolt is a Quality Laser We just got our Thunder Bolt, and it's a wonderful quality laser, that should last for many years. It's built so well! The engrave/scoring speed is so much faster than the laser that it is replacing, and this laser doesn't require the cloud nor has to use their exclusive software. We use Lightburn with the Bolt, and they make a perfect combination.

I just bought my second machine… I bought a thunder laser 5 years ago and their amazing customer service is the reason I just bought another machine today. Special shout out to Chris and Brain on the service side who are always fantastic and Rhonda in sales.