My parts were delivered as promised My parts were delivered as promised. Haed to find anyone who stands behind their word these days. Hydrafil does ! Thank you to everyone at Hydrafil.

Excellent phone service for ordering… Excellent phone service for ordering the specific filters I needed. Most all filters for my site are ordered from Hydrafil due to their efficiency of processing and the quality of the filters.

individually packaged Filters were very well individually packed, and then well shipped to arrive undamaged. Much appreciated-

It has taken many calls & emails to try … It has taken many calls & emails to try to receive a corrected invoice. Still waiting, and only going to a generic voicemail.

Truly kind and helpful staff Truly kind and helpful staff, I just wish it worked out for us. I was in need of a new hydraulic fluid filter for our saw and ordered the same part number as the one we currently had. The first one was too long, but Matt was helpful and shipped out a replacement order for the correct length. Our shop manager came up to me a few days later and said the top was different than the one we had. I had emailed Matt about it and he was very helpful. Turned out I had ordered the wrong one based on just the part number. He quickly sent me a return label and issued a refund in a timely manor. I just wish this worked out for us, because I was very happy with the response time and the helpful staff. Our loss is someone else's gain. Thank you again for all of your help with my order.