Marshall Alvarado RUBICON GEAR
USThe filter construction is amazing The filter construction is amazing. Great quality. I do wish that in the description of the individual filter that the complete dimensions would be included for future OEM projects.
Paul
USExcellent service after I had… Excellent service after I had mistakenly ordered the wrong filters. I got a RMA by email after I called on the phone (they answered right away). I reordered the correct filters and they arrived in a couple of days. Thank you for overlooking my blunder. Shout out to Matt in customer service.
Pamela
USIt has taken many calls & emails to try … It has taken many calls & emails to try to receive a corrected invoice. Still waiting, and only going to a generic voicemail.
Patricia Merritt
USChanged review !!!! I have called Hydrafil for a week now and have never received a return call. I ordered 2 of an item and received 6 and I want to get it cleared up. After I posted this, they called me within minutes and resolved the problem. Tremendous customer service. I am really pleased. They had a new phone system installed, and that was the problem.
DAVE
USPrices are unusually high compared to … Prices are unusually high compared to competitive products ie substitute/interchange and lead times are extended. Not always competitive with prices and often times customers aren't willing to wait for long lead times.