Lifting Equipment Store USA

5718 Westheimer Rd, Suite 1000, 77057, Houston, Texas, United States
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4.35
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

5.00%

1

10.00%
About Lifting Equipment Store USA

Innovating lifting gear supply through our global digital and physical outlets. LES offers unmatched customer service and a thriving range of best-in-class products from industry-leading manufacturers.

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Armando Pineda
GB

Diego and Will are very knowledgeable… Diego and Will are very knowledgeable guys, know their rigging and can help you out if you are ever stuck in a vine. Got my Roundslings and shackles in 3 days after placing my order. Fast service compare to these old style rigging shops. Will purchase again.

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Tom
GB

It gets 5 stars from me ! Excellent service from start to finish ! Came across this website by chance and so glad I did!!! I run a business out of Boise, Idaho and we need a lot of ratchet straps and shackles in large quantities regularly and I'm glad I've found the place to get these from!!!

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Cliff
GB

Really bad communication - 4 days later and no confirmation of product being shipped Really bad communication. Placed my order and needed material for a project a week later. 2 days after placing order I called back because I did not receive a tracking number. Next day received tracking number. Looked up tracking number and it says UPS was making label, 3 days after order placed. Called back LES to see if I could cancel or return product as it appeared it would not arrive on time. NO returns on lifting straps? Really? No other shipping option than ground shipping. No help on customer support side. Too many other options to put up with this terrible support. Follow Up.... Will contacted me and explained they were looking at the issues and going to make improvements. I can appreciate this approach. I too have customers that have needs I can not meet. 2 things I do when that happens, communicate immediately, and try to improve the process. I am happy to say LES has communicated they will try to improve on these issues, and that is all I can ask for. Thank you for your support to address my issues. It is appreciated! Three stars for your attitude.

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Mary lou Mravec
GB

i ordered straps for my disabled sons hoyer lift slingg the straps were not what i thought i was ordering the co worked with me in a very posstive way and we got the issue resolved 100% to my satisfac i ordered straps for my disabled sons hoyer sling thought these would be what i needed but they werent even close . wanted to return them and find out the co wont let me . said i cant return costumed order .these were not custom order. were advertised on the web site

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Kevin Thompson
GB

Paint damaged spreader bar We received our $5000 spreader bar damaged and scratched up. We were told we could receive a bottle of touch up paint. You would think $5000 would suggest we get a spreader bar in tip top shape. Not the case and not impressed.

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