Fast & Easy Customer Service There was a mix up where 1 item had not shipped as noted. But it was simple and easy to communicate with someone my problem. And they were more than gracious in fixing it.

It gets 5 stars from me ! Excellent service from start to finish ! Came across this website by chance and so glad I did!!! I run a business out of Boise, Idaho and we need a lot of ratchet straps and shackles in large quantities regularly and I'm glad I've found the place to get these from!!!

Really bad communication - 4 days later and no confirmation of product being shipped Really bad communication. Placed my order and needed material for a project a week later. 2 days after placing order I called back because I did not receive a tracking number. Next day received tracking number. Looked up tracking number and it says UPS was making label, 3 days after order placed. Called back LES to see if I could cancel or return product as it appeared it would not arrive on time. NO returns on lifting straps? Really? No other shipping option than ground shipping. No help on customer support side. Too many other options to put up with this terrible support. Follow Up.... Will contacted me and explained they were looking at the issues and going to make improvements. I can appreciate this approach. I too have customers that have needs I can not meet. 2 things I do when that happens, communicate immediately, and try to improve the process. I am happy to say LES has communicated they will try to improve on these issues, and that is all I can ask for. Thank you for your support to address my issues. It is appreciated! Three stars for your attitude.

TRUST NONE BUT THE LIFTING EQUIPMENT STORE Lifting Equipment Store is a store to trust with your Lifting Equipment, Material Handling and Height Safety Gear. I trust it myself, they have been giving me exceptional service ever since. Its my number one recommendation of all. Don't be hesitant and choose the best.

Great knowledge Had a great experience using these guys. Listened to my requirements with regards to what I needed for the factory floor and supplied me with some cost effective gear. Many thanks