Alvin Simon and Theodore !!!! Alvin was so very helpful explaining why I should spend my money with your company. He went above and beyond letting me know that I am going to have to wait what's going to feel like an eternity to get your product. Well hell it's my birthday and I didn't tell him. Any way I'm sure Alvin had a show tonight so I told him I had to get going. Great job!!!

Had a weeping valve on our reservoir… Had our first issue with a weeping valve on our 25 gallon reservoir. Was able to chat with Alvin Seville at 6 pm in the evening, attached a requested photo, gave him our order number, and he said 24-48 hours... not much more you can ask for. Thanks Alvin!

Bought a 1000 hps cool tube Bought a 1000 hps cool tube, with a bad bulb, I had to order another bulb on my own to figure out what was the problem. They do not stand behind their products and want you to jump through a bunch of hoops and send emails and pictures and very long video that requires too much space for a regular email and it takes 3 to 5 days for each back and forth response. And all this for them to not even replace the item. Bad company!!! Stay away!!! They have changed business names before.

You guys are awesome You guys are awesome! Even amidst this COVID situation, yo let me purchase affordable and great quality gloves, keeping my family and I safe. Thank you so much! Thanks for being a legit caring store.

Good Overall Experience and Best Price I actually had a good experience. My item (grow light) was listed as in-stock, and shipped within a week of my order. It was sent FEDEX at no extra charge and I received it within 2 days of shipping out of PA. It looks like I'm in the minority, but I would order from them again. The light works great so far, and their pricing was ~$20 less than Amazon or Walmart.com.