Earl was awesome Earl was awesome. I was having phone service issues that kept cutting off my chat and he still provided me with some great information via email to ensure resolution.

GrowAce's customer support is top shelf! I needed assistance with my cart so I clicked the "Chat Now" button, fully expecting to get a message telling me to leave my email and wait. Instead, I was quickly connected with Jennifer, who then spent the better part of an hour assisting me and making sure my order was 100% correct. Thanks for being on point, friendly and professional, Jen; you are one of the main reasons GrowAce is such a great company.

Great service So far my experience with this company has been nothing but stellar. I had a small issue with my initial order, but Earl was quick to find a solution. I'll definitely be shopping here again!

I had an issue with shipment I had an issue with shipment. I contacted very easy to get a hold of. I had a response within 24 hours. They made sure to stay in contact throughout the whole process and took care of the issue. Definitely five star service.

Alvin Simon and Theodore !!!! Alvin was so very helpful explaining why I should spend my money with your company. He went above and beyond letting me know that I am going to have to wait what's going to feel like an eternity to get your product. Well hell it's my birthday and I didn't tell him. Any way I'm sure Alvin had a show tonight so I told him I had to get going. Great job!!!