Great service So far my experience with this company has been nothing but stellar. I had a small issue with my initial order, but Earl was quick to find a solution. I'll definitely be shopping here again!

GrowAce's customer support is top shelf! I needed assistance with my cart so I clicked the "Chat Now" button, fully expecting to get a message telling me to leave my email and wait. Instead, I was quickly connected with Jennifer, who then spent the better part of an hour assisting me and making sure my order was 100% correct. Thanks for being on point, friendly and professional, Jen; you are one of the main reasons GrowAce is such a great company.

It took over one month to receive the… It took over one month to receive the order. I contacted GrowAce and was advised the color (black) was not available, no one had contacted me via phone and/or email due to the pandemic crisis creating lower employee base. The ironic part is that I continued to receive multiple emails from GrowAce about purchasing MORE products.. The product did arrive yesterday by FED EX- later than advised via text message and the boxes were crushed. I am glad this was not something fragile.

Growace Wonderful brand and amazing products for a steal of a deal use my promo code NORTHSTAR @ checkout for a discounted rate on any purchase

Good Overall Experience and Best Price I actually had a good experience. My item (grow light) was listed as in-stock, and shipped within a week of my order. It was sent FEDEX at no extra charge and I received it within 2 days of shipping out of PA. It looks like I'm in the minority, but I would order from them again. The light works great so far, and their pricing was ~$20 less than Amazon or Walmart.com.