Very positive help with a product under warranty. Had an issue with a LED light that had a warranty. Contacted Growace, show a video, and a written response of the issue at hand with my LED light. They contacted the manufacture and a replacement part was issued. Falicia, my support for the issue, kept me informed of the steps that were happening, and the turn around was very quick to solve this LED issue.

Worst company in the industry. Stay away!! Growace.com took my $1000, then sent me the wrong fixture. After arguing with me for 3 weeks about a refund and how it was the right light that they had sent, and that it was the one that I ordered, and how I needed to send more pictures, I finally proved them wrong, and they had to admit it. I had been emailing about a refund for weeks, then without my permission they ship me the fixture they were supposed to send back in November with no tracking information so I can't see it coming to be home to refuse it. I even have the email stating they would send tracking info. Now I have to go to credit card company and charge it back. Worst company in the industry. Never buy from them, go anywhere but Growace.com. It won't be cheaper if you value you time and a life with less hassle.

Good Overall Experience and Best Price I actually had a good experience. My item (grow light) was listed as in-stock, and shipped within a week of my order. It was sent FEDEX at no extra charge and I received it within 2 days of shipping out of PA. It looks like I'm in the minority, but I would order from them again. The light works great so far, and their pricing was ~$20 less than Amazon or Walmart.com.

Bought some "industrial" nitrile gloves… Bought some "industrial" nitrile gloves that ended up being super light duty 4mm gloves. A complete misrepresentation and rip-off! Of course they are not returnable and they charged $20 in shipping. Be prepared for more rip offs like this during this crisis as people try to make money off other peoples suffering.

Great service So far my experience with this company has been nothing but stellar. I had a small issue with my initial order, but Earl was quick to find a solution. I'll definitely be shopping here again!