Really a good laser at a good price Laser came packed very well. Assembly was super easy. They gave me a free license for lightburn, Awesome! And customer service hooked me up when their supplier was behind on honeycomb tables. They are sending me 2, yes that's 2 that are just a little bit different size. How cool is that?

Very impressed with my Atezr P20 Plus... I am very impressed with my Atezr P20 Plus laser. The performance is very impressive. In my tests it meets or exceeds the performance of the $10,000+ Epilog Fusion M2 40w CO2 lasers we have at the school I teach at (aside from etching glass without a coating, but that wasn't expected because diode vs CO2). Also, Atezr's customer service has been very responsive and proactive about keeping me updated about the shipping status of the accessories I ordered with my laser. They were both on backorder at the time of my initial order and Atezr customer service reps have kept me updated every step of the way. Top notch customer service!

I did some research and finally decided… I did some research and finally decided on the p20. It showed up and I am very happy with my purchase. It seems really well built, a little larger than most (430mm x 430mm working area). When I had questions, the customer service was responsive and helpful. I have now also purchased the new rotary (that I haven't used yet), the enclosure and the honeycomb base. Great new hobby!

ATEZR P35 I bought a P35 lazer engraving machine with accessories a month ago. Everything went fine. The machine was easy to assemble, the manuals are easy to understand - and my first engraving and cutting results on paper, cardboard, wood and metal are great. I had not expected such precision. So I am perfectly happy with the P35 and I'd buy it again anytime.

Received the laser fast for my area Received the laser fast for my area. After assembly it seems to be a decent quality machine. however the laser module was not performing as described and advertised at all. Contacted customer service and they got back to me overnight (major time difference between us). They requested photos of items I was trying to make and software setup and parameters. I sent this via email. That was the last contact from them. I have messaged them a few time with no reply's since then. Update 10-20-23. Atezer has decided to send me a new Focus lens. this was on the 10th. as of the 20th I still do not have the new part. I hope to get it soon, but I do not expect it anytime soon. I have tried to get Clarification of which lens is the focus lens, of the two that are on my laser. The lens that is easy to get to and replace looks good still. The Lens that appears to be more permanent up in the module slightly, is clearly damaged. I am hoping that is the "focus lens" they are sending. I added a star because they do seem to be trying to help. I will update again after part arrives and i see if it is fixed or not.