Atezr P20 Plus is a powerful machine & good for beginnner too. I found the P20 Plus on the big online place so I decided to look at Atezr's website first. They had a better price and faster shipping and helpful information for download, etc. so that was a great first impression. They shipped immediately with communication too. I did contact customer service about something and they helped me and were quick to reply each time too. The P20 is very well packaged and the parts are great fit and finish. It worked perfectly with the first test. I did like that somebody on a forum had a nicer interface for the hand control if you want to "mod" it. The accessories available for Atezr appear to be top quality as well. Overall it seems like I made the right choice between it and the other 5 or 6 top machines!

ATEZR P35 I bought a P35 lazer engraving machine with accessories a month ago. Everything went fine. The machine was easy to assemble, the manuals are easy to understand - and my first engraving and cutting results on paper, cardboard, wood and metal are great. I had not expected such precision. So I am perfectly happy with the P35 and I'd buy it again anytime.

Best power laser After a deep searching I decided to go for V35 plus, a great upgrade on my old 5w engraver. It looks well made, strong and precise, with high cutting and engraving power. Just finished assembling and made some easy tests. Really love it. Beside that I can say the customer service is snappy and very close to you, with responsive and exhaustive answers. everything seems to run smooth and pleasent. Thanks a lot to Mona. Mario

Received the laser fast for my area Received the laser fast for my area. After assembly it seems to be a decent quality machine. however the laser module was not performing as described and advertised at all. Contacted customer service and they got back to me overnight (major time difference between us). They requested photos of items I was trying to make and software setup and parameters. I sent this via email. That was the last contact from them. I have messaged them a few time with no reply's since then. Update 10-20-23. Atezer has decided to send me a new Focus lens. this was on the 10th. as of the 20th I still do not have the new part. I hope to get it soon, but I do not expect it anytime soon. I have tried to get Clarification of which lens is the focus lens, of the two that are on my laser. The lens that is easy to get to and replace looks good still. The Lens that appears to be more permanent up in the module slightly, is clearly damaged. I am hoping that is the "focus lens" they are sending. I added a star because they do seem to be trying to help. I will update again after part arrives and i see if it is fixed or not.

Ease of use, solid construction and plenty of power. Just a beast of a machine. I purchased my P20 Pro when it first came out and recently received their 5W laser. Having used the 20W with the extension to make numerous projects and gifts I was eager to see what the 5W machine would do. Let me say I was not disappointed. Powerful enough engrave and cut light wood, cardboard and even etch slate. I am VERY impressed by the output. The setup was easy as I had already done it with the P20 Plus. If I had one con it is the small print as my eyes aren't what they used to be. Now if Atezr would like me to provide another honest review they could send me one of their new L2 models or their 35W. :-)