Great service and install Ordered now Lennox gas furnace and AC unit to replace 25 year old RUUD system. Ron was great and gave us real and honest quotes and information. Install was only 2 weeks later after we signed (that included the July 4th holiday weekend). All of the installers were professional and knew exactly what they were doing, and how to do things the right way. We have been a customer for 15 years and have always been treated fairly. We would recommend R&D to anyone needing service on an old system or buying new, they do it all!

Hot Water Heater Replacement This was a preventive maintenance replacement of a 17 year old unit; no known issues with the old one and essentially an "in kind" replacement. R&D had previously replaced my HVAC units and I have a service contract with them. I've been very satisfied with their work which is why I went with them on this replacement. No regrets, I think the price was fair, the techs were great and they did nice work. A few hiccups; on specs in the contract and scheduling, but readily resolved. I would not hesitate to recommend R&D and I will continue to use them.

We found out that we needed a new HVAC… We found out that we needed a new HVAC system right before Christmas. Our salesperson, Sarah, made sure we had the best crew to do the installation. They were excellent. Competent, experienced, polite, and just wonderful! I would highly recommend this company .

Thorough and professional When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You'll be glad that you did!

Salesman was not very good. The salesman quoted a price then said he made a mistake, sold us a unit that was supposed to be quieter than the old unit then backed off that claim when we questioned him based on what others told us AND the unit he ordered for us did not properly fit the space. It took a long time to get the unit installed and operating properly. Because of the difficulties Chris and the owner personally paid us a visit during the first day of installation and assured us they would make it right and they DID. We are very pleased with the new AC/heater unit now. Also the installers Danny and Aaron were very knowledgeable, professional and competent. Additionally Chris was a very well-trained representative who jumped through hoops to see customer service was provided and that we were satisfied. Their emergency service was also very good. All in all even though the first day of installation was not pleasant Chris, Danny and Aaron came through for us. We appreciate the care they took in keeping everything clean and seeing that we were satisfied. With a few reservations I would recommend R&D to others. The owner was very nice as well and we appreciated his caring enough to pay the visit.