I’ve been working with R&D now for four years I’ve been working with R&D now for four years, from routine maintenance to installation of a new heater and house generator. Always excellent. Always pay exactly as quoted. Never an issue. Emergencies (I lost heat) they were out there that day on a Sunday.

We found out that we needed a new HVAC… We found out that we needed a new HVAC system right before Christmas. Our salesperson, Sarah, made sure we had the best crew to do the installation. They were excellent. Competent, experienced, polite, and just wonderful! I would highly recommend this company .

I feel very comfortable recommending R&D to anyone. Sales Rep was honest and did a good job of educating me on my system and what to expect in terms of repairs and life span... Did not try to up sell anything, but prepared me well for what is going to be an expensive repair. Now I have a clear picture of what system I need to best cool/heat my home now that my crappy builder's grade system is on its way out. Do yourselves a favor and go with R&D... no need to shop around.

Salesman was not very good. The salesman quoted a price then said he made a mistake, sold us a unit that was supposed to be quieter than the old unit then backed off that claim when we questioned him based on what others told us AND the unit he ordered for us did not properly fit the space. It took a long time to get the unit installed and operating properly. Because of the difficulties Chris and the owner personally paid us a visit during the first day of installation and assured us they would make it right and they DID. We are very pleased with the new AC/heater unit now. Also the installers Danny and Aaron were very knowledgeable, professional and competent. Additionally Chris was a very well-trained representative who jumped through hoops to see customer service was provided and that we were satisfied. Their emergency service was also very good. All in all even though the first day of installation was not pleasant Chris, Danny and Aaron came through for us. We appreciate the care they took in keeping everything clean and seeing that we were satisfied. With a few reservations I would recommend R&D to others. The owner was very nice as well and we appreciated his caring enough to pay the visit.

R&D is the best! R&D has serviced our HVAC for 13 years. With their bi-yearly service, it extended the life of our unit to 17 years! When the HVAC finally gave out, R&D diagnosed it was time for a new system. Ron came out the same day with four estimates for different systems. After getting three other company estimates, R&D had the best price for installation of the new system and service. Once the decision was made Ron ordered the system ASAP and was installed quickly and efficiently the next day. Everyone involved were knowledgeable, efficient, polite and personable.