Thorough and professional When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You'll be glad that you did!

R&D Service and Pricing The AC quit during the hottest week of the year. A call to R&D brought out a tech quickly the same day and after comparing quotes from a competing service, the decision was an easy one. They brought out a in house unit quickly to tide us thru the day while they ordered and installed the new AC system. Price was significantly better than the competitor's and the Tech/sales consultant was very knowledgeable and professional. I highly recommend R&D.

Always there when i need them Honest service and always on time

ZERO STARS! DO NOT HIRE R&D! 3 years ago we hired R&D to replace our heating and cooling systems. They have not worked right from the beginning. Recently the heater didn't work again. A "technician" came out at 9PM, He opened something a spewed soot all over my floor and rug. He did not fix the heater or clean the mess. The next day another "technician" arrived, cleaned the mess, and assumed the chimney was blocked. We hired a chimney professional who determined there was no blockage. The "technician" returned, replaced the filter and nozzle and it worked. We were charged for these "technicians" visits and parts both of which were supposed to be covered by our service contract. We have sent emails requesting return of our money but they do not respond. We had to fight with them to get the unnecessary chimney sweeping cost paid. Additionally, Ann, the General Manager" was quite nasty and unyielding. DO NOT USE R&D! I give them ZERO stars.

Dependable every time! We've used R&D for years and have never had any complaints. They are proactive in scheduling with reminders and flexible when needed. The schedulers are pleasant and the reps that come out are professional and thorough each visit.