They did everything but fix the problem I called them about The humidifier on our furnace was leaking, so I called R&D. Daniel looked at the humidifier filter and said it needed to be replaced, so he replaced it and said that took care of the humidifier leak. He said the water heater was leaking, and he said he could help me replace it. He replaced the water heater under the warranty (it was less than two years old), and he said that would take care of the leak. The leak continued so I called somebody else. He actually listened to me and looked at the water line on the humidifier, and he found the leak in about 30 seconds. I told Daniel right up front that the humidifier was leaking, but he knew better. I won't call them again.

R&D is the best! R&D has serviced our HVAC for 13 years. With their bi-yearly service, it extended the life of our unit to 17 years! When the HVAC finally gave out, R&D diagnosed it was time for a new system. Ron came out the same day with four estimates for different systems. After getting three other company estimates, R&D had the best price for installation of the new system and service. Once the decision was made Ron ordered the system ASAP and was installed quickly and efficiently the next day. Everyone involved were knowledgeable, efficient, polite and personable.

I feel very comfortable recommending R&D to anyone. Sales Rep was honest and did a good job of educating me on my system and what to expect in terms of repairs and life span... Did not try to up sell anything, but prepared me well for what is going to be an expensive repair. Now I have a clear picture of what system I need to best cool/heat my home now that my crappy builder's grade system is on its way out. Do yourselves a favor and go with R&D... no need to shop around.

Thorough and professional When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You'll be glad that you did!

I’ve been working with R&D now for four years I’ve been working with R&D now for four years, from routine maintenance to installation of a new heater and house generator. Always excellent. Always pay exactly as quoted. Never an issue. Emergencies (I lost heat) they were out there that day on a Sunday.