What a great company! What a great company! From the first time I called for a quote to the final installation, service was excellent. I replaced my 22 yr old York AC and heater with the Bryant 2 Stage Preferred series and WIFI thermostat. Chris, Sales, and Vonn, Installer, were nothing but customer oriented through the entire process. Highly recommend this local company for your HVAC needs!

Beyond expectations We worked with Chris and couldn't be happier! He was diligent with following up on our questions while working through the quote process. He made sure everything was done to our satisfaction......and even made sure the gas company was keeping us happy too. On our final walk through......Chris focused on the the tiniest details......like a few pieces of materials left in the yard that he picked up for us. He wanted To make sure we had NOTHING negative about our experience. We are so pleased we went with R&D for our generator!

Thorough and professional When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You'll be glad that you did!

Salesman was not very good. The salesman quoted a price then said he made a mistake, sold us a unit that was supposed to be quieter than the old unit then backed off that claim when we questioned him based on what others told us AND the unit he ordered for us did not properly fit the space. It took a long time to get the unit installed and operating properly. Because of the difficulties Chris and the owner personally paid us a visit during the first day of installation and assured us they would make it right and they DID. We are very pleased with the new AC/heater unit now. Also the installers Danny and Aaron were very knowledgeable, professional and competent. Additionally Chris was a very well-trained representative who jumped through hoops to see customer service was provided and that we were satisfied. Their emergency service was also very good. All in all even though the first day of installation was not pleasant Chris, Danny and Aaron came through for us. We appreciate the care they took in keeping everything clean and seeing that we were satisfied. With a few reservations I would recommend R&D to others. The owner was very nice as well and we appreciated his caring enough to pay the visit.

Overall I had a good experience with… Overall I had a good experience with R&D heating and Cooling. My only small comment would have been for the installers to start earlier in the morning. They arrived around 9:30 and didn't complete the installation until around 7pm. Maybe they could've loaded their truck at the warehouse the prior night, so that they could've arrived earlier? It was a long day for my tenants. Working with Ron and Ann was a pleasure!