I have done business with this company… I have done business with this company for many years. I have recommended them across the board but today I had an unacceptable experience. I called to ask for a part and was directed to their directory. I tried to explain the part I need and Asa the sales person became very irritated because of a misunderstanding about said part. I was then hung up on and he will not take my call after this very minor misunderstanding. Down right pathetic. Within the next few days they reached out and apologized. Still an unfortunate situation.

Professional treatment Professional treatment, prompt, courteous and the pricing is good. Made in Fort Myers Florida so it's local business which supports Americans and pisses off Democrats.

So glad I came onto PoolHeatpumps.com… So glad I came onto PoolHeatpumps.com site. I spoke with Asa and he was more than knowledgeable with the electrical requirements of a Gulfstream HE110RA Pool Heat Pump 115,000 BTU. I was looking to replace a older existing HP and use the existing 40 amp setup. Delivery was spot on with tilt/drop indicators on exterior packaging and transport company called ahead for my home delivery. I'm happy with my Gulfstream works well. Thanks Asa.

Great service! The service I received during the online ordering process was outstanding! Every question was answered quickly and honestly. My heat pump was shipped expertly. Everything was well packed and arrived quickly. The unit is now hooked up, but the weather hasn’t been cool enough to really test it out yet. I look forward to to the cooler late summer and fall nights when we can really reap the benefits. Overall, this was one of the best online purchasing experiences I’ve had. I wouldn’t hesitate to order again!

Very good "Bang for the Buck". My Heat Pump was delivered on time and right next to the area where it was to be installed. The driver had a couple of very good suggestions about placement and protection from the sun on the display. The locally manufactured heater appeared well made and was very easy to install following the supplied instructions. The heater is very quiet when running, much quieter than the more expensive unit that it replaced. I am very happy with my purchase from Poolheatpumps.