Peter
GBExcellent!! After ordering with another vendor, waiting 4 months and then finding out it was still on back order we went looking. Happened upon poolheatpumps.com. Nobody else had heat pumps, “supply chain issues”. Their sizing tool was simple and helpful. Asa went over the info with us, gave us options, and a great price! We ordered a couple days later and the unit arrived 7-10 days later. Excellent communication from shipper and poolheatpumps.com all the way through. Highly recommend.
Al F
GBI purchased a Gulfstream HE 110-R-A I purchased a Gulfstream HE 110-R-A. I was very hesitant to order online because I feared that if any problem arose I would have a difficult time getting it corrected. Thankfully there were no problems. As a matter of fact the entire process was simple and I couldn’t have been happier. My first call to Poolheatpumps.com allayed all my fears. The entire process was thoroughly explained and delivery went smoothly. Great customer service!
JOHN DOVEY
GBVery Responsive Service Very competitive pricing. Asa Strong was extremely knowedgeable about all heat pump brands, their warranties, and where they are manufactured. He was also very knowedgeable about sizing for my pool. He arranged for flawless prompt shipping and followed up with me to ensure the heat pump arrived promptly and with no shipping damage. Very helpful responsive service.
Gregory Di Gennaro
GBExcellent customer service Asa was very helpful answering function and installation questions and recommending a model. Shipping was fast and the unit works very well.
NMS Construction LLC
GBExcellent customer service Excellent customer service Excellent knowledge of my needs Did not try to sell me anything I did not need told me pros and cons of many different models I chose to buy an oversized model because of the insides definitely recommended my pool is still under construction hoping to fire her up this week. Cannot wait to have a heated pool to swim on Christmas