Amazing experience I contacted them initially over a year ago and Asa was the person who replied to my inquiry and he was extremely helpful. We ended up not buying a heat pump last year so this year I replied to the old email and Asa answered within hours. I ordered through the website and everything was painless. The shipping terminal called me to schedule a delivery time and now I have a heated pool! I also needed some support after purchasing and again Asa replied promptly and was extremely helpful. Ryan

Excellent!! After ordering with another vendor, waiting 4 months and then finding out it was still on back order we went looking. Happened upon poolheatpumps.com. Nobody else had heat pumps, “supply chain issues”. Their sizing tool was simple and helpful. Asa went over the info with us, gave us options, and a great price! We ordered a couple days later and the unit arrived 7-10 days later. Excellent communication from shipper and poolheatpumps.com all the way through. Highly recommend.

I purchased a Gulfstream HE 110-R-A I purchased a Gulfstream HE 110-R-A. I was very hesitant to order online because I feared that if any problem arose I would have a difficult time getting it corrected. Thankfully there were no problems. As a matter of fact the entire process was simple and I couldn’t have been happier. My first call to Poolheatpumps.com allayed all my fears. The entire process was thoroughly explained and delivery went smoothly. Great customer service!

Fast and dependable I had all my questions answered by a representative that clearly new what he was talking about and new all of his products. Thank you Asa. Ordering was easy, quick and the shipping was fast. The delivery was so much better than I expected. I almost forgot to mention how great the prices were. Ordering through Poolheatpumps.com safed us almost $2,000. I would recommend this company highly.

Very good "Bang for the Buck". My Heat Pump was delivered on time and right next to the area where it was to be installed. The driver had a couple of very good suggestions about placement and protection from the sun on the display. The locally manufactured heater appeared well made and was very easy to install following the supplied instructions. The heater is very quiet when running, much quieter than the more expensive unit that it replaced. I am very happy with my purchase from Poolheatpumps.