Absolutely outstanding service from… Absolutely outstanding service from Hanso Home during a very challenging time for my family. We had initially purchased a pergola from them, but unfortunately had to cancel the order due to a fire at our home. Without hesitation, Hanso Home showed immense understanding and compassion towards our situation by refunding the full amount of the purchase, waiving any restocking fees that could have been applied. It's rare to encounter a company that stands so firmly beside its customers during their times of need. Their support has been a silver lining during these difficult times. I cannot recommend Hanso Home enough for not only their high-quality products but also their exceptional customer care and empathy. Five stars all the way!

Easy to assemble Easy to assemble, simple instructions, and beautiful when complete. Opening and closing is easy and no water gets through when closed. Highly recommend it to anyone who needs a little extra shade in their outdoor living area.

Awesome value Awesome value, awesome quality! This pergola is commercial grade and looks beautiful. Completely waterproof with the louvers down and easy to assemble. I live in western NY where we have frequent windstorms with gusts over 70 MPH. No match for this pergola.

The staff at Hanso were courteous The staff at Hanso were courteous, respectful and professional. I highly recommend!

Every part of my experience dealing… Every part of my experience dealing with Hanso has been perfect. The pergola fit together so snug without any hitches. It’s been up since before winter and has handled snow, rain and recently strong winds without any problems. No rattling in the wind, no drips in the rain. I would encourage anyone wanting a quality pergola to use Hanso. Only glitch I had was they initially sent base legs for electric that were much bigger than the legs for manual. They immediately sent out the proper parts and took back the other parts. The service phone line is immediately answered or they return your email with in one day. Again if you want a great product this is it.