Pergola is built like a rock. The pergolas (we bought two) are beautifully made and very substantial. Be ready for delivery with some strong people: the truck shows up and you've got to get a bunch of 100+ pound boxes off and put away. We hired a crew of 3 handymen and they had it done in 4-5 hours. Installed on a Trex deck; added 2x6s between the joists and bolted the posts all the way through.

problems Installation instructions were weak at best! We spent 2 hours fixing installation re-do's. No coverings for post ties down bolts. Not complete! I researched and got covering which should have been included.

Would have rated 5 stars Would have rated 5 stars, as every part of my interactions with Hanso were great.....until delivery. I realize that they don't do the delivery themselves, but the company hired to do the last mile delivery really dropped the ball. Specifically, they dispatched a semi to attempt delivery on my narrow residential street and ended up having to drop them a block away, in the rain!

Product is top of the line Product is very well made. Everything fit together nicely. Easy to install except a few directions could have been a little more detailed. Would buy another one if I needed it.

Looks really fancy and sturdy Looks really fancy and sturdy, I had help with a professional for installation and it took them 5 hours. Worth the investment, we are spending more time in our backyard