Absolutely outstanding service from… Absolutely outstanding service from Hanso Home during a very challenging time for my family. We had initially purchased a pergola from them, but unfortunately had to cancel the order due to a fire at our home. Without hesitation, Hanso Home showed immense understanding and compassion towards our situation by refunding the full amount of the purchase, waiving any restocking fees that could have been applied. It's rare to encounter a company that stands so firmly beside its customers during their times of need. Their support has been a silver lining during these difficult times. I cannot recommend Hanso Home enough for not only their high-quality products but also their exceptional customer care and empathy. Five stars all the way!

Awesome value Awesome value, awesome quality! This pergola is commercial grade and looks beautiful. Completely waterproof with the louvers down and easy to assemble. I live in western NY where we have frequent windstorms with gusts over 70 MPH. No match for this pergola.

Customer service was A+ Customer service was A+ Every team member was helpful, knowledgeable and made me feel valued as a customer. Their set up instructions easy and thorough. Product beautiful and solid. We are very happy with our beautiful Hanso pergola!

Expensive for sure worth it for sure. I purchased a 19x13 Pergola just before last Christmas. It arrived very quickly for an item so large and was very well boxed and protected. It was not the easiest to assemble but everything was very precisely manufactured and went together extremely well. The fit and finish is the best I’ve seen for self assembly product. made of Aluminum and the powder coated finish is beautiful A bonus is it having been made in the USA. One of the boxes of louvres were for a different Pergola and Hansø immediately arranged to ship the correct box and when it arrived a couple of days later they had also arranged for the shipper to take the wrong box away at same time. Customer service was excellent.The pergola is a pride and joy sitting over the end of our pool and we are looking forward to its shade during the coming Texas summer and for many years to come.

Hanso did a great job is answering all… Hanso did a great job is answering all our questions and walked us through the build process. I ordered the largest pergola with all the bells and whistles. They even threw in a complimentary item! There customer service is top notch and I’d recommend them to anybody in the market for a pergola.