Excellent customer service Excellent customer service, even on a weekend! Very personable staff and able to get the right part ordered right away.

I had a wind incident that destroyed… I had a wind incident that destroyed the idler arm on my awning. Numerous attempts to get one thru RV repair places didn't work as they told me I would have to buy the whole set. Just for fun I contacted CareFree and not only did they actually respond they contacted my RV manufacturer on my behalf to determine what arm I needed. I was impressed by their timeliness and willingness to truly help me out. And I was able to get what I needed not what some RV place wanted to sell me. Well done and thank you.

Where's the Part Carefree?How about this...actually deliver the… How about this...actually deliver the ordered item or inform me as to what the problem might be instead of seeking some reaffirming evaluation. Your company is mind-numbingly opaque and difficult to deal with.

Great service Great service! I sent pictures of my broken piece and received a fast reply. The parts were a perfect replacement and arrived quickly. Thanks

Never received shipping information Never received shipping information Where’s my awning???