Quick responses to questions Quick responses to questions, very helpful information. Fast shipping on replacement parts.

Outstanding service Outstanding service. Our RV awning caught 50 MPH winds from a freak storm. It was ripped to shreds. Unfortunately I could not move the RV until we repaired the damage. You guys came thru with flying colors, realizing the urgency and rushing my parts. Happy to say my awning is once again active thanks in big part to you guys. Special shout out to Taylor Hennessy. Thank you so much!!!

While parts were not in stock when ordered they were available and shipped a week earlier - supply chain must be efficient! Parts were not in stock when purchase was made online however the parts were available within 10 days after order placed and were shipped. Supply chain must be efficient with thus company.@

The Plunger Kit arrived quicker than expected The Plunger Kit arrived quicker than expected. Included were all the parts and hardware required to install the anti-billowing kit from scratch. Even the striker plate was in the package. Only problem... All the parts and bolts were inside a zip-loc plastic bag which came open during shipping. Every part, bolt, screw and seal was loose inside the box, some trapped under the bottom box flaps. Carefree even sent a .pdf (email) with instructions for kit installation and rigging. It is a real pleasure working with these folks!

Order service It was great service to have sent an email asking for my model and serial number to make sure I was ordering the correct parts. I really appreciate that.