Easy to order Easy to order, and received my part in a short time and sooner than I expected. The only problem was the part had some damage, I was still able to install it. Also had to down load instructions to be able to install it.

While parts were not in stock when ordered they were available and shipped a week earlier - supply chain must be efficient! Parts were not in stock when purchase was made online however the parts were available within 10 days after order placed and were shipped. Supply chain must be efficient with thus company.@

Where's the Part Carefree?How about this...actually deliver the… How about this...actually deliver the ordered item or inform me as to what the problem might be instead of seeking some reaffirming evaluation. Your company is mind-numbingly opaque and difficult to deal with.

The Plunger Kit arrived quicker than expected The Plunger Kit arrived quicker than expected. Included were all the parts and hardware required to install the anti-billowing kit from scratch. Even the striker plate was in the package. Only problem... All the parts and bolts were inside a zip-loc plastic bag which came open during shipping. Every part, bolt, screw and seal was loose inside the box, some trapped under the bottom box flaps. Carefree even sent a .pdf (email) with instructions for kit installation and rigging. It is a real pleasure working with these folks!

Excellent customer service Excellent customer service, even on a weekend! Very personable staff and able to get the right part ordered right away.