Where's the Part Carefree?How about this...actually deliver the… How about this...actually deliver the ordered item or inform me as to what the problem might be instead of seeking some reaffirming evaluation. Your company is mind-numbingly opaque and difficult to deal with.

While parts were not in stock when ordered they were available and shipped a week earlier - supply chain must be efficient! Parts were not in stock when purchase was made online however the parts were available within 10 days after order placed and were shipped. Supply chain must be efficient with thus company.@

Best customer service I ordered the wrong motor just before I left the desert for Christmas holidays and an extended vacation, not returning until early February. Carefree arranged to send me a new return label and sent me the proper motor for my over the door awning. Great service.

Quick responses to questions Quick responses to questions, very helpful information. Fast shipping on replacement parts.

You light up the night Replacement lights for our travel van. European style led lights for the porch. All pieces came as promised. It is not difficult to replace but pay attention to how the eyebrow snaps in place. Double check to see it is secure. The plastic does eventually fatigue and fail. Therefore the replacement.