The Solar Breeze Ariel is a wonder! The Solar Breeze Ariel is a great product and worth every penny if you have a pool anywhere near trees or flowers etc. The thing is tireless and efficient. If you have an issue, just as important, Customer Service is as good as it gets.

This is one of the worst products! This is one of the worst products I have ever purchased. I have had the unit replaced 3 times, had to buy an extended warranty to cover this horrible product, then had to buy a rebuild kit and fix it myself.

Looks great but not up to par Looks great, but very inferior to the original solar breeze NX2 in terms of performance. I still have my original NX2 and it does 2-3 times the results. Might just be because the battery just lasts longer with the same amount of sun. The NX2 likely has more quality/reliability issues, but when it works, it works much better. Plus I love the chlorine tablet trays. I will not be getting another Arial and will just fixing my old one for as long as I can.

1ST Generation Solar Breeze Customer I am a 1st Generation Solar Breeze Customer. I bought the very 1st Solar Robotic pool skimmer when it came out years ago. I have been having them repaired and upgraded since. Ariel will probably be my last one, when I retire in 2030, my pool will be made into a miniature golf putting green. They are great for people who have pools and enjoy them. I would highly recommend Solar Breeze Robotic Pool Skimmer to anyone with a pool, it does the job.

Shipping time/process and customer… Shipping time/process and customer service for purchase was great. However, 3 rating due to design choice of Ariel bs prior NX2. Concerned that use of sensors on Ariel model will get scratched eventually by pool side coping and unit will not be long lasting as a result. We will see but thought NX2 spinning front wheels without reliance on sensor feature made more sense—just needed to improve front wheel gears design durability of NX2. But maybe Ariel new design is intended to establish new purchases shortly after 1-yr limited warranty expires and if unit does not last as long as NX2 did.