I recently purchased the solar powered… I recently purchased the solar powered leaf skimmer. It is very easy to use and the customer service department is great. I had a delivery problem when I made them aware it was corrected with the delivery service immediately. My pool is covered with multiple trees and shaded so I will need to figure out my timing to allow the skimmer to fully charge. I am excited about the skimmer and know it will really help me as my leaves start to fall.

Excellent product and fast service and… Excellent product and fast service and reply. We just purchased our third pool robot, Ariel and could not be happier. She does an incredible job at keeping our pool clean.

My order took entirely too long to… My order took entirely too long to arrive. It was ordered 12/19/23 and i received it 1/12/2024. Then I discovered that the wrong parts were sent to me. So I waited again for the right parts to come and finally received them on 1/24/2024. I want to add that Kristy was very responsive and helpful in getting the order rectified. I'm thankful that it was during a time when the pool was not being used. If it had been during the swim season, I would be way more critical of the process.

The Solar Breeze Ariel is a wonder! The Solar Breeze Ariel is a great product and worth every penny if you have a pool anywhere near trees or flowers etc. The thing is tireless and efficient. If you have an issue, just as important, Customer Service is as good as it gets.

Shipping time/process and customer… Shipping time/process and customer service for purchase was great. However, 3 rating due to design choice of Ariel bs prior NX2. Concerned that use of sensors on Ariel model will get scratched eventually by pool side coping and unit will not be long lasting as a result. We will see but thought NX2 spinning front wheels without reliance on sensor feature made more sense—just needed to improve front wheel gears design durability of NX2. But maybe Ariel new design is intended to establish new purchases shortly after 1-yr limited warranty expires and if unit does not last as long as NX2 did.