4th Solar Breeze Skimmer Arial is the 4th version of the solar skimmer. We purchased the first in 2018. My husband is obsessive about keeping the surface of our 38 year old pool clean, so this device has saved him countless hours he used to spend getting errant debris off the surface. My only request would be more options, especially in the mid-west, for getting models diagnosed and repaired. The last one cost us $600 and lasted 3 seasons. Is $200 per season worth it? Probably, but I also hate the idea of the old one going to landfill when it might have been salvageable.

Excellent product and fast service and… Excellent product and fast service and reply. We just purchased our third pool robot, Ariel and could not be happier. She does an incredible job at keeping our pool clean.

The Solar Breeze Ariel is a wonder! The Solar Breeze Ariel is a great product and worth every penny if you have a pool anywhere near trees or flowers etc. The thing is tireless and efficient. If you have an issue, just as important, Customer Service is as good as it gets.

Shipping time/process and customer… Shipping time/process and customer service for purchase was great. However, 3 rating due to design choice of Ariel bs prior NX2. Concerned that use of sensors on Ariel model will get scratched eventually by pool side coping and unit will not be long lasting as a result. We will see but thought NX2 spinning front wheels without reliance on sensor feature made more sense—just needed to improve front wheel gears design durability of NX2. But maybe Ariel new design is intended to establish new purchases shortly after 1-yr limited warranty expires and if unit does not last as long as NX2 did.

I bought an Ariel in August 2022 I bought an Ariel in August 2022, it stopped working in June 23, within the 12 month warranty, they agreed to send a replacement, said they would send the tracking number. Since then I have heard nothing, no replies to emails except the automated one. I am wondering if they are still in business. Very disappointed, our previous one lasted several years. Well my review produced a response, apology that my claim was misfiled & new one arrived today 10 Aug 23.