Austin Craig
GBI have owned multiple units I have owned multiple units. It has been a game changer for time spent on keeping the pool clean. Highly recommend! Customer service has been stellar any time there was an issue
Eric Willette
GBHappy to take your Money, but non-existent customer service Submitted 2 tickets with 6 follow-up emails over 15 days to their online inquiry/customer service email without a single response, after buying a $500 robot and a 12-mth warranty that broke in 3 mths. Terrible service and product, pivoting to the BBB and an attorney to handle from here. Buyer beware
Colleen
GBGreat customer service Great customer service in resolving any issues. We had an issue with our Ariel that was under warranty and they sent out a replacement. Living in central California pool maintenance is a constant, especially when you have neighbors with trees. The Ariel keeps our pool looking clean and sparkling. We don’t want to be without it.
Barry Solina
GBQuick shipment of my solar skimmer and… Quick shipment of my solar skimmer and it's a great product and it saves me a lot of work!
William Kolb
GBAriel rear motor replacement kit a snap to install and a great value! We are so happy to have our Pivot Pools Ariel automatic pool surface cleaner and we're bummed with the thought of replacing it when one of the back electric motors failed. I was relieved to find a replacement kit available on their web site. I ordered it and the kit arrived in a few days. I found the replacement quite simple and straightforward. Our Ariel is back in the pool working like new, for a fraction of the cost of a new model! Thanks Pivot Pool! You rock!