High expectations met! I bought the Skydance model. Strong product with a durable finish. Had a couple of bumps along the way with shipping but incredibly happy with the finished project. I anticipate the product will have a long service life. Having piece of mind knowing it is such a durable product is what I was looking for. Great job Pergolux!

Customer Service We have not yet received our Pergolux, but we are expecting it very soon. In the meantime, we have to mention the outstanding customer service interactions we have had via email and phone with Melissa and Kurtis. The delay was explained and all questions were answered with patience and understanding. It is obvious they really believe in their product and care deeply that their customers are satisfied. Great job!

Lead times on website are incorrect We ordered our pergola in March since the website said it would be delivered in 5-15 days. After having to reach out to get a delivery estimate, we found out that it was back-ordered and we likely won't get it until July. It is really frustrating because the reason we went with Pergolux is to have the pergola in time to enjoy during the spring/summer. Also customer service responsiveness has been inconsistent.

PERGOLUX stood out for me compared to… PERGOLUX stood out for me compared to any other brands. Melissa was very helpful with any questions and concerns we had before placing an order. The product is definitely on the premium side. Best of all is the customer service provided by the Perglux team and helping us to get in touch with the installer over at Elite Tech Installs. Highly recommend working with the preferred installer Elite Tech Installs. Those guys are amazing. Expensive, but worth it. very nice young man One thing we were concerned about was the ETA of the pergola to our home. She was able to give us an accurate time of arrival so that the installers could schedule the installation. Could not get an ETA from Hanso and other brands.

The Skydance S2 13’X19’ was the perfect choice. … The Skydance S2 13’X19’ was the perfect choice. We had a great experience with Pergolux and Elite Tech Installs. I am completely satisfied with the final product. The quality is excellent. The integrated LED lighting is amazing from dim to fully lit. I am very happy that we also opted to add a screen for some additional sun protection. The insulation was a 2-day process removing the pavers and pouring the footings on day one and installing the pergola on day two. Elite Tech Installs really is a class act professional installation Company. They know the Pergolux product very well and we are now looking forward to many years of enjoyment with our pergola.