I got what I wanted, packaging could be better. I got exactly what I needed, but it took a long time to finally ship and the packaging was really not as secure and protected as I would have preferred. The box was really beat up and looked resealed and the parts were just loose inside.

This is an amazing company This is an amazing company, their prices are so much better then Amazon or eBay and the shipping to NC was only 3 days from day order was placed. I will continue to use Wild West for all my pool and hot tub parts.

Sensor gives incorrect temperatures The part isn’t a direct replacement. The sensor reads incorrect temperatures. Because it reads lower temperatures than actual, at least I can use the heater. But it’s an on or off situation since the thermostat doesn’t work due to the sensor giving incorrect readings. But the part came on time and the communication was excellent. Brian

Gecko 8 button I had an old private label mspa, and they put me on a new gecko replacement controller; based off my motherboard setup. The controls matched, worked, and look quite a bit better than the old waterlogged control panel. I have a hot tub again! kudos and thanks to the Wild West support.

All went smooth All went smooth. Although first item said it was in stock and it was back ordered after that snafu all went smooth. They communicated the issue fast and responded quickly. They found another part that was the same and we changed my order. All and all impressed and would purchase again.