Mark Moreau
GBThese guys have earned my trust through… These guys have earned my trust through prompt service and great prices. I just order a new pool heater yesterday. I received it this morning via freight. Unbelievable. These guys rock!
Brian Schneider
GBSensor gives incorrect temperatures The part isn’t a direct replacement. The sensor reads incorrect temperatures. Because it reads lower temperatures than actual, at least I can use the heater. But it’s an on or off situation since the thermostat doesn’t work due to the sensor giving incorrect readings. But the part came on time and the communication was excellent. Brian
r parker
GBWildWest Pool Cowboys: Not advised of import costs and taxes… Not advised of import costs and taxes meaning that the price paid is nowhere near competitive. Further frustrated by a 3-week delivery time as it was then shipped from the USA to the UK. Standard e-commerce practice dictates that shipping and risk of taxes, and import costs should be adivsed of at the point of purchase. In the case of Wild West pool supplies did not show this information anywhere through the purchase process. They then do NOT say its coming from anywhere outside of the resident country so the buyer is left unaware. They hide behind having a one liner buryed in their T's & C's. This is contraty to US and EU advice.
Kurt Young
GBReal company that is dependable. I felt the company was legitimate based on its realistic prices. I was a little nervous by the emails after indicating they were checking to see if the items were in stock, because I hate people who list things for sale that aren't in stock. Turns out it was all for nought as parts were received quickly!
Tony Caputo
GBGreat communications Great communications! Delivered and received as promised, in the nick of time. Will definitely be using Wild West again. One suggestion, provide a good working number for contact. Sometimes parts are hard to find and we don't all know the "techinical" terms to all the parts.