products as described My purchase decisions are hugely dependent on shipping costs, so to find out after ordering that the S&H is going to be increased and all the communication, reprocessing, increase, etc. brought a negative slant to the purchase. Had I known, I would have purchased otherwise, but it's here now and we're up and running again.

I got what I wanted, packaging could be better. I got exactly what I needed, but it took a long time to finally ship and the packaging was really not as secure and protected as I would have preferred. The box was really beat up and looked resealed and the parts were just loose inside.

Real company that is dependable. I felt the company was legitimate based on its realistic prices. I was a little nervous by the emails after indicating they were checking to see if the items were in stock, because I hate people who list things for sale that aren't in stock. Turns out it was all for nought as parts were received quickly!

Great Company The company shipped the correct items very quickly. I am very grateful for this. Unfortunately, one of the items was defective. A warranty claim was established immediately but it took a while to obtain approval from Hayward. Once the approval was obtained, the replacement part was shipped immediately. All companies are having parts distribution issues. If they offer me a substitute, it is up to me to decided whether to accept or decline. I feel Wild West Pool Supplies is a great company. I will use them again.

These guys have earned my trust through… These guys have earned my trust through prompt service and great prices. I just order a new pool heater yesterday. I received it this morning via freight. Unbelievable. These guys rock!