Product arrived with no instructions, chat agent was no help. I ordered a pool " start up kit" to balance my pool water after we had to drain it to do some surface patching. No instructions at all, a bunch of bottles and packets and no idea what to do with them. Engaged chat agent, sat here forever waiting for canned type answers with no real answer to my question. I am a repeat customer and was just getting ready to order a pool heater from them, thank goodness I learned they place zero value on their customers before doing that !

Smooth sailing thanks to Inyo ! Received motor on Wednesday, June 9, 2021. Motor installed on Thursday, June 10, 2021. Took about a half hour. Motor started right up .... smooth sailing ..... no more circuit breaker flips thanks to Inyo Pools and my pool maintenance whiz, Nick. Water at 82 degrees w/o my heater and I'm a happy camper. :) :)

Awful customer service I ordered motor and cancelled within a few hours - they replied saying it was too late. Comically they forgot that the UPS tracking includes shipping time. UPS showed that they shipped it a few hours after that email - meaning they knowingly shipped something i cancelled. Hoping that i wouldn't return...customer service rep John S was rude - typical garbage company

Threads different on Replacement pump Replacement pump arrived promptly and in good condition. Upon trying to connect inlet & outlet fittings it became apparent the threads were different. Trip to Pool supply store & local hardware store was required to purchase proper fittings and thread compound. Spent extra 2 hours replacing pump.

2nd time I’ve purchased my pool repair… 2nd time I’ve purchased my pool repair parts. 100% first rate. From parts diagrams for easy ordering, fast shipping with great communications. They even have “DIY” videos for just about everything pool and spa related. I have but only one regret.....I only found you within the last 6 months. I’m not shopping anywhere else now. Thank you for saving me almost a thousand dollars on the first 2 times I’ve ordered parts. Lee