Corrupt Business Practices They lie about products being shipped in two weeks, after two weeks they tell you another two weeks etc. They also lie about refunding your money. I’m on month 3 of no product and no refund. Wish I would have researched reviews before doing business with them. A bunch of scam artist & sad the president of the corporation is a retired attorney. No wonder you’ve changed your DBA a few times, probably to avoid poor reviews being noticed. Stay away from Pools etc. Pools Inc & Recreation Discount Wholesale Inc

I have nothing but good things to say… I have nothing but good things to say about this company. Their customer service is unbelievable. Live chat with a live person with immediate response. Went out of their way to accommodate me with a new liner and it was delivered within 2 days. Ally, Stevie and Russ were all extremely helpful with all my questions and concerns. I highly recommend this company and will definitely use them in the future!

Excellent experience I read the website before ordering and understood they are the middle man between multiple warehouses. I received my pool in less than 10 days from ordering. My liner took a bit longer, but Courtney worked very hard at keeping me updated on any information she could get from the warehouse. Liner unexpectedly arrived today. I allowed extra time when I ordered my pool and accessories for summer, because of shortages everywhere. The company was not bad to work with customer support was great.

POOLSINC.COM far exceeded my expectations I would say POOLSINC.COM far exceeded my expectations. The website stated 2-3 week lead (I called and confirmed before buying also) We placed the order on 05-05-21 and we received the liner on 05-08-21. Everything about this transaction was pleasant from speaking with them on the phone to the nice surprise delivery from Fedex this morning. Could not be happier with this experience! Now to install the pool!!

Still have no TRACKING NUMBER OR INFO… Still have no TRACKING NUMBER OR INFO ON A 2xxx.xx purchase every time I calll Debbie or Larry answers talking about they are going to have Shawn call or email but he’s hasn’t. Pool was supposed to be her ‘this week but now they saying next week I asked before I purchased the delivery time due to covid19 and they said up to 7 business days I still don’t have a tracking number and no info. I called today and if Shawn doesn’t call I’m thinking about a full refund. It really is sad that they SAY THEY HAVE BEEN IN BUSINESS FIOR OVER soo many year with HORRIBLE CUSTOMER SERVICE SKILLS !