The service was excellent The service was excellent. We worked with Denise Gibson. She was incredibly knowledgeable and helpful. There were mistakes (on our end) with the measurements and she immediately reached out to discuss them to ensure the liner would fit perfectly. She answered all my questions and helped me choose the best option for us. Our new liner came incredibly fast. It looks amazing in our pool. We would highly recommend this company.

I have nothing but good things to say… I have nothing but good things to say about this company. Their customer service is unbelievable. Live chat with a live person with immediate response. Went out of their way to accommodate me with a new liner and it was delivered within 2 days. Ally, Stevie and Russ were all extremely helpful with all my questions and concerns. I highly recommend this company and will definitely use them in the future!

Happy Customer I have been more than happy with the service and quality of the product from this company. This is the second liner that I have purchased and the fit has been perfect. Denise was helpful and made the ordering process easy. I needed a new liner last year, but delayed ordering because, due to all of the variables associated with Covid, the estimated time was 6 weeks. I expected a delay this time too, but was pleasantly surprised when my liner arrived the same week that I ordered it! I will order from this company again.

We chose to order from Pools Etc We chose to order from Pools Etc. I read reviews and decided that I would give them a chance regardless of others comments.... I am happy to say, that I am very satisfied with the customer service and chats that I have had with these goods people. I hope all is well with others, and this just says when in doubt, take a chance it may just work out in your favor! Oklahoman proud of doing business with this company.

Pool liner I ordered our liner April 23rd, 2022. Two days later I was contacted for the inground exact measurements and sent them in and then my inground customer ordered pool liner was deliver the following Saturday. So all in all 7 days for manufacturing and delivery!!! Denise kept in contact with me and sent me the tracking ID for the shipment the day it was shipped and then it was delivered two days earlier than expected. I was nervous because this was our first time ordering a pool liner online but we had a great experience and I couldn’t be happier with the service provided!