I requested leaf clean up I requested leaf clean up. I let OneNeighbor know before they scheduled anyone that the date would need to be agreed because the service provider would need access to the backyard. I reminded them when they scheduled w/o my consultation. I was told that was too bad. Nothing they can do. OK, well I can dispute any charge to my card.

The mower scalps the grass Grass is scalped by the scythe. Regarding cleanup, he performed inadequately. Furthermore, upon terminating the service, I am promptly billed $30.00 for an unnecessary charge. They are free to retain the $30. Perhaps these negative evaluations will put them out of business eventually.

Good concept/EPIC FAIL‼️OneNeighbor… Good concept/EPIC FAIL‼️OneNeighbor hires crews that are highly incompetent AND don’t ShowUp or make up lies to avoid mowing your lawn. Check BBB and read complaints!! Pay same price and book yourself or waste your money here. 1) Bad 2) No Shows I’m legally CANCELLING!

Non-Responsive and Unreliable While previously I've had good experiences with OneNeighbor, that is no longer the case. I've been trying to get my lawn mowed for 2 weeks through OneNeighbor. Over the 2 weeks, we were assigned to 2 different service providers, my service was rescheduled 8 times. I called and emailed several times and never got any emails or calls back. I was still charged despite no service being provided. I have lost complete faith in their services and could not recommend them less.

Scam So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he failed to mow the edges. Paid 125 because their first assigned guy had 'equipment' issues then scheduled the next almost another week thereafter. Either buy your lawnmower, or get an actual individual bc neither Lawnstarter, nor One neighbor is worth it.