Al Killian
GBWe get a weekly cut at our house in… We get a weekly cut at our house in Mckinney for months and service is great. The vendor for our neighborhood is Angel Landscaping. Angel has been very reliable and our lawn looks great week to week. The price is very affordable and much less than everyone else. We've recommended one neighbor to our neighbors and now pretty much everyone on our street is a customer. Very happy customer.
Stephanie Kabetzke
GBNon-Responsive and Unreliable While previously I've had good experiences with OneNeighbor, that is no longer the case. I've been trying to get my lawn mowed for 2 weeks through OneNeighbor. Over the 2 weeks, we were assigned to 2 different service providers, my service was rescheduled 8 times. I called and emailed several times and never got any emails or calls back. I was still charged despite no service being provided. I have lost complete faith in their services and could not recommend them less.
Phil
GBAbsolutely horrible customer service Absolutely horrible customer service. Their lawn crews will cancel and reschedule more than they’ll actually show up to cut your lawn. Then when you complain about it, you just get the runaround from their service staff
VJ
GBOneNeighbor only there to take your money This company is a fraud company, I had initially been promised a first service cost of $18.99, but I was ultimately charged $60, they justified this higher charge by citing tall grass and lot size exceeding 10,000 square feet, even though my lot size is actually 9,496 square feet according to Zillow. To make matters worse, when I decided to cancel the service, an additional $30 was charged. As a result, I have already paid a total of $90 thus far. Please ensure you are fully aware of the implications before signing on with OneNeighbo. ------after back-and-forth emails they ended up returning my $30 as they charged me for cancelation.
Cortez
GBThe mower scalps the grass Grass is scalped by the scythe. Regarding cleanup, he performed inadequately. Furthermore, upon terminating the service, I am promptly billed $30.00 for an unnecessary charge. They are free to retain the $30. Perhaps these negative evaluations will put them out of business eventually.