Deborah Pelton
GBGood concept/EPIC FAIL‼️OneNeighbor… Good concept/EPIC FAIL‼️OneNeighbor hires crews that are highly incompetent AND don’t ShowUp or make up lies to avoid mowing your lawn. Check BBB and read complaints!! Pay same price and book yourself or waste your money here. 1) Bad 2) No Shows I’m legally CANCELLING!
Rick Wade
GBConstantly cancelling and rescheduling jobs. Well, first maybe you need more provider's for your company. Second, how do you stay afloat when the lawn mowing jobs get cancelled repeatedly and last maybe you need to pay the peeps doing the work more for incentive to get the job done.
DeeManding
GBThis one neighbor service is best thing… This one neighbor service is best thing since sliced bread. Easy to pick services needed for my home, great variety and options not commonly found anywhere else. Easy to modify changes are immediate. I use the lawn cutting service and can add services as needed. Great job cutting lawn and very competitive pricing. Would recommend to friend
Stephanie Kabetzke
GBNon-Responsive and Unreliable While previously I've had good experiences with OneNeighbor, that is no longer the case. I've been trying to get my lawn mowed for 2 weeks through OneNeighbor. Over the 2 weeks, we were assigned to 2 different service providers, my service was rescheduled 8 times. I called and emailed several times and never got any emails or calls back. I was still charged despite no service being provided. I have lost complete faith in their services and could not recommend them less.
David Mair
GBDo not walk, run to another vendor. If I could rate them zero or less I would. The service may be nice from a technology standpoint, but the service delivery is horrific. OneNeighbor contracts with independent lawn crews who are unreliable, do poor work, or, as was the case today, try to report cutting a lawn that was done by my new vendor yesterday. Last week, they missed the scheduled service date by 5 days, causing it to be done after a 50% increase in the cost of their service went into effect. The lawn was very poorly cut, in fact so badly they issued a partial refund. Skip this firm unless you enjoy headache after headache.