I requested leaf clean up I requested leaf clean up. I let OneNeighbor know before they scheduled anyone that the date would need to be agreed because the service provider would need access to the backyard. I reminded them when they scheduled w/o my consultation. I was told that was too bad. Nothing they can do. OK, well I can dispute any charge to my card.

So far So far, so good! I love that there are zero contracts and that the pricing is competitive. The ability to easily access my account, view scheduled appointments, and add services all through an app is a far superior user experience than any lawn care company's website could be.

Non-Responsive and Unreliable While previously I've had good experiences with OneNeighbor, that is no longer the case. I've been trying to get my lawn mowed for 2 weeks through OneNeighbor. Over the 2 weeks, we were assigned to 2 different service providers, my service was rescheduled 8 times. I called and emailed several times and never got any emails or calls back. I was still charged despite no service being provided. I have lost complete faith in their services and could not recommend them less.

Scam So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he failed to mow the edges. Paid 125 because their first assigned guy had 'equipment' issues then scheduled the next almost another week thereafter. Either buy your lawnmower, or get an actual individual bc neither Lawnstarter, nor One neighbor is worth it.

DO NOT USE!!! Same as other reviews. Unreliable. Constantly rescheduling. Not showing up. Submitting pics of job done from other people’s property. My backyard grass is 2 feet tall! And yet I’m constantly being billed. If I could could give -5 stars, I would. Save yourself a huge headache. Don’t waste your time.