David Mair
GBDo not walk, run to another vendor. If I could rate them zero or less I would. The service may be nice from a technology standpoint, but the service delivery is horrific. OneNeighbor contracts with independent lawn crews who are unreliable, do poor work, or, as was the case today, try to report cutting a lawn that was done by my new vendor yesterday. Last week, they missed the scheduled service date by 5 days, causing it to be done after a 50% increase in the cost of their service went into effect. The lawn was very poorly cut, in fact so badly they issued a partial refund. Skip this firm unless you enjoy headache after headache.
Rick Wade
GBConstantly cancelling and rescheduling jobs. Well, first maybe you need more provider's for your company. Second, how do you stay afloat when the lawn mowing jobs get cancelled repeatedly and last maybe you need to pay the peeps doing the work more for incentive to get the job done.
CHRISTINA REDLIN
GBDO NOT USE!!! Same as other reviews. Unreliable. Constantly rescheduling. Not showing up. Submitting pics of job done from other people’s property. My backyard grass is 2 feet tall! And yet I’m constantly being billed. If I could could give -5 stars, I would. Save yourself a huge headache. Don’t waste your time.
A.J.
GBThe app is great and helpful The app is great and helpful. Let's me know basically everything happening. The overall lawn service looked professional and they followed my Notes/Special Instructions. The previous time the service neglected the same notes/instructions. So thank you to the Bandas Lawn Care Company who serviced my lawn this time around. Hope I get them or similar again.
Tiffany Manning
GBScam So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he failed to mow the edges. Paid 125 because their first assigned guy had 'equipment' issues then scheduled the next almost another week thereafter. Either buy your lawnmower, or get an actual individual bc neither Lawnstarter, nor One neighbor is worth it.