They won’t let me cancel my subscription They won’t let me cancel my subscription

Unpermitted Charges for Bad Products The product made me sick and I never signed up for a subscription and yet they're charging me for another month. I have yet to receive the product even though it supposedly shipped over a week ago and they say the only way I can get a "refund" is if I go out of my way to send it back and even then I still have to pay for shipping for a product I did not buy. Customer service ended the chat on me and the calls don't go through. I wish I would have read the reviews for this company on here and BBB before ordering from them because then I would have known they were sketchy. I have since reported them to BBB and blocked them from charging my card again. I wouldn't recommend them or their products to anyone.

This company took my money..... This company took my money and then labelled me as a scammer, blocking my account and refusing to ship any products. I was told my order was automatically flagged by their system but even after providing ID and speaking to several employees they were all very unwilling to help. It took me MONTHS to get my money back only through contacting the credit card company to file a chargeback. I definitely DO NOT recommend. Even if the products are amazing, the horrendous customer service and policies do not make it worth it. Edited to add - I recently tried to give your company another chance by trying to order a second time (in August) however when I requested the ordering code to place another order, like the first time, your representative refused to help and blocked me. I won't be giving you a third chance. Sorry.

⭐⭐⭐⭐⭐ (5/5) ⭐⭐⭐⭐⭐ (5/5) Let me tell you, folks, Touchstone Essentials has truly jazzed up my life with their detox products! My health journey has become an upbeat dance since I started using these miraculous concoctions daily. I'm not just feeling fine; I'm feeling absolutely tip-top and terrific! As a long-time wellness enthusiast, I couldn't wait to get my hands on Touchstone Essentials' detox range. Their customer service team? Simply superb! They steered me through the product selection like a master captain navigating the choppy waters of health and wellness. Now, let's talk about the detox products that stole the show! Believe me when I say, in just a few short weeks, it felt like someone had cranked up the dial on my energy levels and mental clarity. My insides harmonized, and my digestion became smoother than a silky jazz tune. Bloating and discomfort? Kicked to the curb! But that's not all, folks! Touchstone Essentials is committed to using only top-of-the-line, all-natural ingredients. It's as if they've waved a magic wand over each bottle, making sure only the best nourishment graces our bodies. In a nutshell, Touchstone Essentials has been a game-changer, a lively health revolution, and a detox fiesta for my body! I wholeheartedly endorse their products to anyone yearning to feel on top of the world. Cheers to you, Touchstone Essentials, for making me feel like I'm soaring through the skies of well-being!

This company really cares about the… This company really cares about the quality of its products. I’ve had miraculous results 🙌🏻 Anytime I’ve ever reached out to them I’m met with such kindness and professionalism. ❤️