Raymundo Sosa
GBGreat product and fast shipping,would… Great product and fast shipping,would like vannce manufacturing to consider free shipping on orders over 200 dollars definitely will help the consumer
JK tolin
GBGreat customer service Great customer service. I messed my order up and they contacted me to make sure my order was correct!
L.B.
GBAmerican customer service! Nothing like working with an American based business! I made an online order for the wrong size bolts so I called to cancel it. They were very responsive and even though the shipping label had already been printed they were able to cancel it with no charge.
Clay Jackson
GBPackage did not arrive UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising review accordingly. Paid for expedited delivery on 12/2. As of today 12/5. Was never delivered. Need another sent. USPS tracking has no updates on status or expected date. Want another part overnighted through a private service like UPS.
Dale Hutchins
GBHappy Customer Everything about this went off without a hitch. This product was recommended to me by River Ridge Adventures. I ordered it and it shipped out quickly. I had it sent to a very experienced builder who told me it was a perfect fit for my project. Very happy with my first purchase from Vance Manufacturing!