American customer service! Nothing like working with an American based business! I made an online order for the wrong size bolts so I called to cancel it. They were very responsive and even though the shipping label had already been printed they were able to cancel it with no charge.

Great Jack plate/ Made in the USA! Overall happy with the jack plate. Definitely did what I needed it to do. However, the provided bolts should be longer, especially if they're going to be used with the available brackets. I had to buy new, longer bolts in order to mount the jack plate and brackets therefore wasting some of my money.

Everything was great except the picture… Everything was great except the picture of the motor flush I ordered didn't match what I received. The picture showed water being feed to both sides and the one I received only feed one side. I already owned one like that, but not worth my time to try and return.

Great technical help I called to ask questions about certain product they have, if it will work, texted pictures with their technical rep and he sent picture with more exact dimensions. I ordered and installed product and it works great. The shipping was fast.

Perfection all around!! Excellent quality, great fit and finish! I am running the manual kick n jack and upper transom plate and wouldnt put anything but Vance on my duck boat!